Packaging & Delivery

 
 
Q1,Are you a factory or trading company?
A,We are factory with more than 15 years in lighting production &export. Also we are 8 years gold supplier of alibaba.
 
Q2,How can I trust you?
A,Please kindly check our business license and certificate issued by Bureau Veritas from home page.
 
Q3,How can I get a good quotation?
A,Please email your interested products,more information we get,better price we provide.
Your quantity,your country,your requirement,quantity,shipping way,your package or any other requirement will help to give you correct quotation.
 
Q4,How about the delivery date?
A,For sample,we always have products in stock,we can send it once get your payment.For small order,it takes 5-15 working days.For container,it takes 3-4 weeks depend on products.
 
Q5,How about the shipping way?
A, By door-door express( as DHL,UPS,TNT,EMS),by air freight(airport to airport),by sea(port-port).
 
Q6,How to Pay?
A, T/T,Western Union, Paypal
Paypal is available but takes extra processing fee.
 
Q7,How about the MOQ?
A, Depends on products,sample is available.
 
Q8,How could you promise the quality?
A, First,we have inspections both for material and in-production products,Before Packing,our QC team will take care of the whole procedure,
Second,we have 1 year warranty for all our products,if you have any problem,please help to provide picture or video,we will provide free parts for any quality problem.We provide life-long after-sale service for our clients.
 
Q9,Where is your factory located? How can I visit there?
A, Our factory is located in Guangzhou, about 20 minutes by car to Guangzhou Airport,welcome to visit!